At CUZVI, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the CUZVI mobile app, website, or any related services.
1. Information We Collect
We collect the minimum data needed to operate and improve CUZVI. This includes:
A. Personal Information (you provide):
- Full name
- Mobile number
- Email address (optional)
- Location (City, State – if permitted)
- Profile photo, creator bio (optional)
B. Activity Data (automatically collected):
- Pages visited, videos viewed, votes made
- Time spent in-app
- Device type, operating system, and browser
- IP address for fraud prevention
- Referral source (if someone invited you)
C. Transaction Data:
- Wallet/earnings balance
- Franchise or creator payouts
- Votes purchased (if any)
2. Why We Collect This Information
We collect data to:
- Verify your identity and prevent fraud
- Deliver rewards to creators and voters
- Show relevant content and features
- Send updates, earnings, or competition results
- Improve user experience, performance, and app security
Note: We do not sell, rent, or misuse your personal data.
3. Data Sharing
We only share your data when absolutely necessary, such as:
- With trusted payment or wallet partners (e.g., Razorpay) for processing payouts
- With logistics partners (for product delivery, if applicable)
- With government authorities if required by law
All third parties are contractually obligated to keep your data safe and use it only for agreed purposes.
4. Cookies & Tracking (for website users)
We may use cookies for:
- Remembering your login session
- Understanding how you use the site
- Measuring campaign or referral performance
You can clear or disable cookies via your browser settings.
5. Data Retention
We retain your data:
- As long as your account is active
- Or until you request deletion
- Or as required by law (e.g., for financial audits)
6. Your Rights
You have full control over your data. At any time, you can:
- Request a copy of your data
- Ask us to update or correct it
- Ask us to delete it permanently
- Opt out of promotional notifications
To do this, contact us at: connect@cuzvi.com
7. Data Security
We use:
- End-to-end encrypted communications (SSL)
- Secure server storage (India-based)
- Access controls and regular audits
However, no app or website is 100% secure, so use CUZVI responsibly.
8. Children’s Privacy
CUZVI is intended for users above 13. Users under 18 must use CUZVI with parental or guardian supervision. If you believe your child has provided personal data without permission, please contact us to delete it.
9. Grievance Redressal Officer
As per Indian IT Rules, you can contact our appointed Grievance Officer:
10. Policy Updates
We may update this Privacy Policy to reflect changes in:
- Laws and regulations
- App features or permissions
- Data usage or partnerships
Changes will be posted in-app or on our website. Continued use of CUZVI means you accept the revised policy.
11. Governing Law
This policy is governed by Indian laws including:
- Information Technology Act, 2000
- Consumer Protection (E-Commerce) Rules, 2020
- Digital Personal Data Protection Act, 2023 (once enforced)